Job Introduction

So…. What is this role exactly?

Due to an internal promotion, we have an exciting opportunity for a Trainer to join our training team within our ICT function.

It’s a great time to join the team and support YHGs digital transformation to deliver services to internal and external customers more efficiently and effectively than ever.

We are looking for someone who is comfortable delivering training remotely from home or face to face at our Head Office in Warrington or other Your Housing Group sites across the North West.

What will my working week look like? 

You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses.  You’ll be required to visit our Head Office approximately once a week.

What will I be responsible for doing?

First and foremost, you will play a crucial part in a small Training team, using your creative flair and previous training experience to develop clear and engaging face to face IT training and ‘how to’ guides for colleagues within the business.

One of the great things about this role is that you will be enabling colleagues to make full use systems they use day to day, ensuring they’re able to effectively deliver in their roles.

You will ensure your colleagues have the knowledge and ability to enable them to make the most effective use of the Group’s IT resources, you’ll become the system expert on our Housing, Finance and Document Management systems

And what would make me stand out from the crowd?

To be a successful Trainer, here at YHG, you will have….

• significant experiencing delivering training – both remotely and face to face
• experience of delivering training to customers of varying IT literacy
• experience producing training and procedure materials
• high level of IT literacy ie Word, PowerPoint, Excel, Visio and Project
• CIPD Level 3 Learning & Development Practitioner (but not essential)

Ideally you will….

• be a collaborative team player
• be able to build positive working relationships at all levels 

This role is really suited to someone who offers excellent customer service skills, where going the extra mile just comes naturally to you. 

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

That all sounds great, what’s in it for me?

In return we offer £25,000 - £30,000 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done.  If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

This role also offers genuine progression opportunities you’d expect from a large and diverse organisation both with ICT and the wider business and YHG are committed to supporting your development through investment in professional certifications in Training & Development of for your chosen career path within the Group.

If you feel this could be the right role for you, we would love to hear from you!

Closing Date:   8 July 2022

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or advert) they will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG2

Your Housing Group