Private Rent Management Officer (Market Rent)
Job Introduction
Job Title: Private Rent Management Officer (Market Rent)
Salary: £12 to 13K per annum
Contract: Permanent
Location: Regional - North West
Weekly Hours: 17.5 Monday – Wednesday
So…. What is this role exactly?
We have an exciting opportunity for a Private Rented Sector (PRS) Officer to be part of a fast-paced and target driven Private Rent Team. You will be North West based, and when not at home preparing tenancy paperwork, liaising with internal and external stakeholders or responding to customer correspondence, you will be travelling to our PRS properties and developments in and around Manchester, Warrington, Liverpool, Chester, and Chorley. You will work with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also be required to visit our Head Office in Birchwood, Warrington (WA3 7QH), for meetings and training as and when required.
It’s an exciting time to join the team as we continue to grow with new properties being brought into management as a result of our new build development activity.
We are looking for someone with property management experience who is customer focussed with strong communication skills, who is able to work collaboratively with colleagues and other teams to provide the highest standards of service to our customers. You will be resilient, well organised and committed to delivering excellent lettings and tenancy management services.
What will my working week look like?
You will provide a holistic housing management service to a patch of properties within our Private Rented and Rent to Buy portfolio. This will include lettings, voids, tenancy management and estate management. As Private Rent Officer, you will be homebased but travel regularly to our collaboration space in Birchwood, Warrington and sites in and around Greater Manchester, Warrington, Merseyside, Warrington, Cheshire and Chorley.
You will work 17.5 hours a week. Monday to Wednesday between the hours of Monday, Tuesday 9.00am to 5.00pm and 9:00am to 12:30pm on Wednesday job sharing with another colleague. However, you will have the ability to work flexibly dependent upon the needs of the service.
What will I be responsible for doing?
First and foremost, as PRS Officer, you will be responsible for lettings performance, tenancy management activities, property inspections and organising void maintenance works for all the properties on your patch.
You will work closely with other members of the PRS Team ensuring all properties are let and managed effectively, following all relevant legislation, policies, and procedures. You will report on a suite of key performance indicators relating to Private Rented properties.
One of the great things about this role is its variety, no 2 days will be the same and you will have the opportunities to influence how our private rent properties and neighbourhoods look and feel. It’s a very rewarding and exciting time to join Your Housing Group!
You will need to be competent in the use of IT systems.
And what would make me stand out from the crowd?
To be a successful as a PRS Officer, here at YHG, you will have….
- Knowledge of the legal and regulatory framework of private rented properties and tenancy management
- Excellent range of diverse communication skills
- Have experience of delivering tenancy management services to a portfolio of properties
- Experience working with multiple ICT systems
- Experience of working in a busy environment
Ideally you will be ……. List below a couple of key business behaviours you would like to see here
- Customer Focussed
- Performance Driven
- Resilient, flexible, and enthusiastic
- Able to prioritise and manage own workload
This role is really suited to someone who likes to engage with a variety of customers, positively impacting their lives as well as working as part of a team.
Finish with a Call to action here - If you feel this could be the right role for you, we would love to hear from you!
That all sounds great, what’s in it for me?
In return we offer between £12 to £13k per annum for a 17.5 hour week, and 12.5 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.
We offer a home working culture, giving you more time at home, no more daily commute or the expense that comes with that. However, we know that those social interactions with your teammates are also important, so we have a state-of-the-art collaboration space based in Birchwood, Warrington (which you’ll need to be able to comfortably commute to when needed for team days, meetings, and training etc).
On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.
For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.
As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.
We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.
We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1
Your Housing Group
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