Job Introduction
Job Title: Head of IT Operations
Salary Banding: £75,000 - £80,000 plus 9%/10% car allowance
Job Location: Homebased North West
Contract Duration: Permanent
Hours (weekly): 35 (Monday to Friday)
Are you an experienced Head of IT Operations looking for a fresh challenge? Are you looking to make a difference and work with a passionate and dedicated team?
What’s the role?
We have an exciting opportunity for a Head of IT Operations, to help us with our ambitious five-year plan to create digital efficiencies and implementing a range of new technologies to enable a strategic channel shift utilising the latest best of breed technologies and services.
What will I be doing?
As Head of IT Operations, you will ensure the ongoing provision, development and maintenance of the Group’s core infrastructure, business systems and telephony, including responsibility for service desk, training and IT Supplier Management.
You will be homebased, living within the North West, with regular travel to our Head Office in Birchwood, Warrington (WA3 7QH).
What would make my Head of IT Operations application stand out from the crowd?
- Experience developing and managing IT Operations
- Solid understanding of the ITIL Service Management Framework
- Experience embedding Change, Incident, Problem, Transition and Configuration Management
- Experience leading a team to embrace best practice, innovation, continuous improvement, development in technology, robust solutions, security of systems and delivery
- Solid negotiation skills, to ensure Value for Money with our suppliers
- Experience working with Business stakeholders, in support of delivery of business plans, strategic objectives and operational excellence
What’s in it for me?
A competitive starting salary of between £75,000 - £80,000 plus Car Allowance (9% of annual salary, 10% if it’s eco-friendly); 37 days annual leave per annum (increasing with length of service).
We also provide a great benefits package, including a contributory pension where we match your contribution up to 8%, a Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access and alternative therapies).
Who are Your Housing Group? Well for starters…. 88% of our employees recommend us as a great place to work! Your Housing Group has over 29,000 homes across the North West, Yorkshire, and the Midlands. Our residents range from teenagers, right through to retirement age and beyond with varying requirements, needs and support.
Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.
Closing date: 20 April 2022
Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property. It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the advert and role profile will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG3