Scheme Manager
Job Introduction
Salary Banding: £23,000 to £25,000
Job Location: Cheadle
Hours (weekly): 35 hours (Monday – Friday)
Who are Your Housing Group? Well for starters…. 88% of our employees recommend us as a great place to work! Your Housing Group has over 29,000 homes across the North West, Yorkshire, and the Midlands. Our residents range from teenagers, right through to retirement age and beyond with varying requirements, needs and support.
What’s the role?
We have an exciting opportunity for a Retirement Living Services (RLS) Scheme Manager based at our over 55’s Retirement Living Scheme at Smithy Croft, 107 Finney Lane, Heald Green, Cheadle, SK8 3PT.
What will I be responsible for doing?
Smithy Croft is not a care home/nursing home environment, tenants and leaseholders are supported and enabled to maintain an independent lifestyle. As their Scheme Manager, you will provide support and advice to all customers, promoting a friendly community atmosphere.
It’s a given, you will have great communication skills and be a true “people person”, you will be commercially minded and always on the lookout for opportunities to improve and enhance the Group’s service to our customers.
You will be responsible for delivering quality Retirement Living scheme services, ensuring that excellent customer service is achieved, performance is maximised and all activity supports the achievement of the Group’s vision and is aligned with the needs of older people.
As our Scheme Manager, you will utilise your previous people management skills, managing a team that provide housing and related services, signpost and liaise with customers and their families, and work in partnership with the on-site care provider and external agencies to ensure customer’s needs are always met.
What will make me stand out from the crowd?
We’re looking for….
- knowledge of housing legislation and tenancy/housing management principles
- experience managing older people’s housing services/schemes
- excellent relationship building skills; with internal and external customers
- experience of managing staff (eg Cleaners and Handyperson roles)
- the ability to work alone and organise your own workload
What’s in it for me?
We offer a competitive salary of £23,000 to £25,000, 33 days annual leave, per holiday year.
We also provide a great benefits package, including a contributory pension where we match your contribution up to 8%, a Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access and alternative therapies).
As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents.
As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.
Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.
Closing date: 13th May 2022
We may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property. It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG2
Your Housing Group
Attached documents
