Job Title: Scheme Manager
Salary : circa £20,000
Job Location: Manchester
Contract Duration: Permanent
Hours (weekly): 35
Do you take pride in providing a professional and high-quality service to your customers? Are you looking for a role where 2 days are never the same? Are you looking for an opportunity where your people skills can make a real difference to people’s lives?
Your Housing Group has an exciting opportunity for an experienced Scheme Manager working across two of our Independent Living schemes In Eccles, Manchester – Lancaster Lodge (M6 8NA) and Otterburn House (M20 9EY).
You will be providing housing related services, signposting and liaising with customers and their families, and supporting customers to maintain the safety and security of their home. As a Scheme Manager, you’ll be delivering an enhanced housing management service to older customers, either directly or by working with colleagues and other agencies.
You’ll also be supporting with referrals and housing applications, assisting our customers to stay safe, and ensuring we provide high quality customer services.
As you can see it is genuinely a customer focused role and as our Scheme Manager, we’re looking for…..
- great communication skills and are truly are “people person”
- a good understanding of the issues faced by older people
- strong organisational and problem-solving skills
- an ability to work alone and as part of a team
What do we have to offer you?
- 25 days annual leave (increasing with length of service) incl 3 days to be taken between Christmas and New Year
- Plus Bank Holidays
- Pension Scheme matched to 8%
- Cashback Health Care Plan
- Discounted digital giftcards
- To name just a few!
In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.
Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.
Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS check.
As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents.
Closing date: 16th November 2021
Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property. It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG2
Your Housing Group