Job Introduction

Job Title:                   Scheme Manager Non Social Housing

Salary:                       £9.90 per hour

Job Location:           Chester

Contract Duration:  Permanent

Hours (weekly):     16.5

Your Housing Group has a fantastic opportunity for a part-time Scheme Manager, based at Waterside View, Chester City Centre, working 16½ hours per week; Monday to Thursday 9.30am-1pm and Friday 9.30am-12pm.

As the Scheme Manager, you are responsible for supporting customers’ individual needs, for example offering advice regarding housing processes, access to funding, as well as budget management.    Handling all customer enquiries and non-formal complaints at scheme level, is also an integral part of your role. 

You will supervise the cleaning and grounds maintenance contracts on site as well as reporting repairs and liaising with contractors, to ensure the highest standards are always maintained.

As the Scheme Manager, you will complete relevant documentation eg Health & Safety documents, fire safety checks and customer support/referrals.  You’ll also receive payment for guest room use and ideally have experience working with Older People in a housing setting, although not essential.

We’re looking for….

• excellent communication skills, both written and verbal
• the ability to build and maintain good relationships
• the ability to influence and are comfortable with negotiation
• an awareness if basic housing process
• good PC skills
• experience of lone working and using your own initiative

What do we have to offer you? In addition to a great place to work, we are a Real Living Wage employer, so an hourly rate of £9.90 (an salary of £8,494.20), plus numerous benefits with up to 25 days annual leave (pro-rata for part time), a Cashback Health Care Plan, Pension Scheme (with contributions matched up to 8%) – to name just a few!

Your Housing Group has over 29,000 homes across the North West, Yorkshire, and the Midlands. Our residents range from teenagers, right through to retirement age and beyond with varying requirements, needs and support. We also have an innovative private rental offer too! 

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre-employment checks, successful  applicants will be required to complete a satisfactory Enhanced DBS check.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.                         

Closing date:   6^th February 2022       

We may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property (although some roles exclude tenants due to the access to confidential tenancy information).  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the advert and role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme, where a potential conflict of interest or a probity matter has been identified.  YHG1

Your Housing Group