Job Introduction

Your Housing Group has a fantastic opportunity for a part-time Scheme Manager, based at Waterside View, Chester City Centre, working 16½ hours per week; Monday to Thursday 9.30am-1pm and Friday 9.30am-12pm.

As the Scheme Manager, you are responsible for supporting customers’ individual needs, for example offering advice regarding housing processes, access to funding, as well as budget management.    Handling all customer enquiries and non-formal complaints at scheme level, is also an integral part of your role. 

You will supervise the cleaning and grounds maintenance contracts on site as well as reporting repairs and liaising with contractors, to ensure the highest standards are always maintained.

As the Scheme Manager, you will complete relevant documentation eg Health & Safety documents, fire safety checks and customer support/referrals.  You’ll also receive payment for guest room use and ideally have experience working with Older People in a housing setting, although not essential.

If you ……….

• have excellent communication skills, both written and verbal
• have the ability to build and maintain good relationships
• are able to influence and are comfortable with negotiation
• have an awareness if basic housing process
• good PC skills
• experience of lone working and using your own initiative

 ………… then we’d love to hear from you!

What do we have to offer you? In addition to a great place to work, we offer a competitive salary and numerous benefits with up to 25 days annual leave (pro-rata for part time), a Cashback Health Care Plan, Pension Scheme, discounted gym membership and cinema tickets – to name just a few!

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre-employment checks, successful  applicants will be required to complete a satisfactory Enhanced DBS check.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.   

                      Closing date:              2nd February 2021

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.  YHG1

Your Housing Group