Job Introduction

Job Title:                  RLS Scheme Manager

Salary:                      circa £23,000

Contract:                  Permanent

Location:                  Ellesmere Port, Cheshire

Weekly Hours:         35 

So…. What is this role exactly?

We have a fabulous opportunity for someone who is passionate about supporting the elderly to manage our highly supportive team at our stunning Retirement Living Scheme in Ellesmere Port.

You will be responsible for delivering  quality Retirement Living scheme services, ensuring that excellent customer service is achieved, performance is maximised and that all activity supports the achievement of the Groups vision/PFI Contracts and is reflective of older people’s aspirations.

What will my working week look like? 

The role is scheme based 35 hours Monday to Friday .

What will I be responsible for doing?

If you have the following experience – we would like to hear from you:-

• Managing older peoples housing services/schemes
• Managing staff
• Ability to relate to a diverse range of people in building positive relationships
• Knowledge of housing legislation and tenancy/housing management principles/PFI
• Ability to work alone and organise workload accordingly
• Effective communication skills to be able to work with members of the public, particularly older people in an empathetic manner and to be able to communicate information in a clear and understandable manner

And what would make me stand out from the crowd?

To be a successful as RLS Scheme Manager here at YHG, you will have

• strong leadership skills
• be great at communicating both verbally  and in writing
• be able to prioritise work and  work to deadlines

That all sounds great, what’s in it for me?

In return we offer circa £23,000 for a 35  hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

Although you are based at Hollymere  you will have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Additions

As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents.

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory DBS check.

Closing Date: 26th May 2023

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Your Housing Group