Job Introduction

Job Title:  Administrator

Salary : circa £9,000

Job Location: Winsford              

Contract Duration: Permanent

Hours (weekly): 17.5 hrs (on a 3 week rota over 7 days )       

Are you looking for more than just an Admin role? Are you looking for a role where you can genuinely make a difference to people’s lives? Would you like to work for a company where 88% of employees recommend it as a great place to work.

What’s the role?

Your Housing Group has an exciting opportunity for an Administrative Assistant based at our modern Retirement Living Scheme - Hazelmere, Hambleton Way, Winsford,  Cheshire, CW7 1TL.

What will I be responsible for doing?

As the Scheme’s Administrative Assistant, you will provide front of house services at the Scheme, working as part of a small team to support the Scheme Manager to meet performance targets.

The hours for the Administrator role are 17.5 hours over a 3 week rota, as outlined below:

Week 1: Monday 12.30pm - 5pm;   Friday 1pm - 5pm and Saturday & Sunday 10am - 5pm

Week 2:  Monday, Tuesday and Wednesday 11.30am – 5pm

Week 3  Monday and Tuesday 1pm – 5pm and Friday 11.30am-5pm

What will make me standout from the crowd?

You will have good knowledge of IT systems and excellent organisational skills, being able to prioritise and organise your own workload.   You will also have excellent communication skills to be able to work with members of the public, particularly older people in an empathetic manner.

We’re looking for our Administrator to….

• be a real people person, enjoy being customer facing and being the first port of call for queries
• have great customer service and communication skills
• be super organised and can prioritise a busy workload
• have solid experience using Word, Excel, PowerPoint and Outlook

What’s in it for me?

We offer a competitive salary of circa £9,000 and approx. 13 days annual leave, plus any eligible Bank Holidays and discretionary/non contractual leave.

We also provide a great benefits package, including a contributory pension where we match your contribution up to 8%, a Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access and alternative therapies).

Who are Your Housing Group? Well for starters…. 88% of our employees recommend us as a great place to work!  Your Housing Group has over 29,000 homes across the North West, Yorkshire, and the Midlands. Our residents range from teenagers, right through to retirement age and beyond with varying requirements, needs and support.

This role is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006.  Therefore, a DBS BASIC check for a regulated activity is an essential requirement.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.   

Closing date: 2nd June 2022

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.  YHG1

Your Housing Group