Job Introduction

Role:  Retirement Living Services Administrator – YHG/TP/66/44

Salary:  £15,015 - £18,090 per annum, plus excellent benefits

Location:  Oak Priory, Stoke on Trent

Duration:  Permanent

Are you seeking an opportunity where you can make a difference?

Are you passionate about caring for older people and ensuring that they have the best quality of care?

Your Housing Group is part of the Sapphire Consortium appointed to deliver 390 high quality retirement apartments as part of a PFI contract in partnership with Stoke-on-Trent city council. This is a fabulous opportunity for someone who is passionate about supporting the elderly to join our highly supportive team at our stunning Retirement Living Village at Oak Priory in Abbey Hulton, Stoke which is currently in development.

You will be responsible for providing reception cover at Oak Priory, to take and respond to enquiries from residents and customers whilst ensuring that the Retirement Living scheme meets strict key performance indicators, SLA’s and contract agreements.  You will also carry out general administrative  duties for the team and be required to provide cover for colleagues’ absence/leave.

You will be working closely with onsite partners, agencies and colleagues to ensure the delivery of a first class admin service, compliance with health and safety legislation and adherence to good practice.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 32,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Hive. Widely regarded for its expertise in regeneration, Your Housing Group prides itself on providing homes which help people to live independently and on enabling people to get on and off the property ladder at different stages of their lives. With a pioneering, creative workforce, Your Housing Group is a business that successfully combines a commercial head with a social heart.

This role is exempt from the Rehabilitation of Offenders Act 1974 and is therefore subject to ENHANCED DBS clearance.

You will be joining a supportive environment, where we live our values within an IIP Gold accredited organisation and Employer of the Year, Cheshire Business Awards 2014.

Please ensure that you have completed your application in full prior to the closing date below.                     

Closing date:  Tuesday 28 June 2016                         

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.  All roles will be subject to probity checks which will override the scheme where a potential conflict of interest or probity matter has been identified. 

Your Housing Group