Job Introduction

Job Title:  Retirement Living Services – Administrator

Salary:  £8,463

Location:  Helsby

Contract Type:  Permanent

Weekly Hours: 17.5 on a rolling rota Bank Holidays (Monday–Sunday ; 9am–2pm including weekends and Bank Holidays)

Are you looking for more than just an Admin role? Are you looking for a role where you can make a difference to people’s lives?

Your Housing Group have an exciting opportunity for a Retirement Living Scheme (RLS) Administrator based at our over 55’s Retirement Living Scheme at The Windings, Cable Drive, Helsby (WA6 0FP).

You will work as part of a small team to provide front of house services, providing reception cover at the Scheme, supporting and signposting residents, customers and visitors.   You will also support the RLS Scheme Manager with organising and delivering social events for the scheme. 

As the RLS Administrator, naturally you’ll provide general administration duties, including file-management, inputting information onto housing management systems and other administrative tasks relating to office management (e.g. stationery orders, and building facility testing), support with arranging meetings and taking minutes at meetings, where appropriate.

As the Scheme is staffed 24 hours a day, you will be working 17.5 hours each week over a 7-day rota, between the hours of 8am and 2pm, including weekends and Bank Holidays, to ensure support and service standards are maintained.

It’s a given you have excellent communication skills, a good knowledge of IT systems with strong organisational skills, being able to assess, prioritise and organise your own workload.   

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

If this sounds like you – we’d love to hear from you – please don’t delay – apply today!

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

This role is eligible for a Standard DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults).

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.   

Closing date:  10^th February 2020             

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.

Your Housing Group