Job Introduction

Job Title:                      Regional Housing Manager

Salary Banding:           £40,000 to £45,000

Job Location:               Greater Manchester

Contract duration:       Permanent

Hours (weekly):            35 (Monday – Friday)

Are you looking for an opportunity to join a highly driven and motivated team at a time of positive change? 

Following a recent review of our Customer Operating Model, Your Housing Group has an exciting opportunity for a  Regional Housing Manager, covering Greater Manchester (Stockport, Tameside). 

You will be homebased, living within a reasonable travelling distance of your Manchester patch, and will travel regularly to our Collaboration Hub in Birchwood, Warrington (WA3 7QH).  You will also travel occasionally to other operating regions, which are all North West based.  We offer a great work/life mix!

As a Regional Housing Manager you will have responsibility for delivering housing management, tenancy enforcement and allocations services for circa 4,000 general needs properties in your defined geographical regions. 

As a Regional Housing Manager, you will….

• be an experienced Housing Management professional
• have plenty of experience of leading multi-functional customer service teams
• lead and support your regional housing management team to deliver housing management, tenancy enforcement and allocations services

You will also work closely and collaboratively with the other Regional Managers, Heads of Service, Housing Operations /  Service Managers and their respective teams, to implement and take forward our new Customer Operating Model and paving the way for future improvements.

You will have regional responsibility for lettings performance, tenancy and neighbourhood management activities, proactively ensuring you and your teams respond to incidents and complaints, adhering to and reporting of KPI’s, ensuring compliance with relevant laws and legislation.

If you have….

• operated at a management level within a Registered Provider environment
• experience of leading successful multi-disciplinary teams
• experience managing a large team, delivering diverse Housing and Neighbourhood Management, Allocations and Tenancy Enforcement services
• a strong understanding of current legislation and best practice in relation to Anti-Social Behaviour and Safeguarding
• demonstrable experience of delivering a high performing service
• experience of budget setting and financial control
• experience of designing and shaping services

                                                            …………… then we’d love to hear from you!

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

What do we have to offer you? In addition to a competitive salary, you’ll be working with a company where 88% of our colleagues would recommend us as a great place to work.  With 25 days annual leave (incl 3 days to be taken between Christmas & New Year), increasing with length of service plus all Bank Holidays, a pension scheme matched to 8% and a cash back healthcare plan, to name just a few of our employee rewards and benefits!

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.   

Closing date: 20th October 2021

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the advert and role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.  YHG3

Your Housing Group