Job Introduction

Role:  Lettings & Move In Coordinator – Ref YHG/TP/66/158

Salary:  £22,400 - £28,140 per annum, plus excellent benefits

Location:  Maple West, Chell, Stoke on Trent

Duration:  Fixed Term Contract for 12 months

Hours:  35 per week working Monday to Friday 9am to 5pm

Tier:  5R

Are you seeking an opportunity where you can make a difference and enhance the lives of local residents who are over 55’s ensuring they have they have access to the best quality care and stunning accommodation?

We have a fabulous opportunity for someone who is passionate about supporting the elderly to join our highly supportive team at our stunning Retirement Living Villages in Stoke, two of which are currently operational in in Burton and Abbey Hulton.  The third scheme, Maple West in Chell, is due to be completed in May 2017 therefore we would like the successful applicant to commence employment in January 2017.

You will be responsible for looking at the demand for the properties, maximising initial occupancy levels and working closely with external partners.   You will be providing support to new residents when moving and settling into the properties at the new schemes as well as supporting the staff team throughout the handover process of the new development.

If you have the following experience – we would be really keen to hear from you

• Experience of housing, lettings and tenancymanagement
• Knowledge of retirement living housing and other services for older people in the wider community.
• Proficient  in the use of IT systems
• Ability to work alone and organise workload accordingly
• Ability to relate to a diverse range of people in building positive relationships
• Effective communication skills to be able to work with members of the public, particularly older people in an empathetic manner, and to be able to communicate information in a clear and understandable manner
• Excellent eye for detail

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 32,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Hive.

Prior to application, please review the attached Role Profile to better understand the role and key responsibilities.  Please ensure you complete and submit your application prior to the closing date below.

Applicants are advised that, in the event of receiving a high number of applications, we reserve the right to close this vacancy early. As a consequence you are urged to submit your application as soon as possible.

Closing date:  Tuesday 1 November 2016               

Interview Date: W/C 14 November 2016

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. 

Your Housing Group