Fire Safety Coordinator
Job Introduction
So…. What is this role exactly?
This is an exciting opportunity for an experienced Co-ordinator with some experience within either fire safety, compliance or repairs and maintenance, to join our Asset Compliance team, as a Fire Safety Co-ordinator.
The Asset Compliance team are truly passionate about our customer’s safety, data excellence and ensuring compliance with statutory regulations, and you’ll play a key part in this, working in our dedicated Fire Safety Team.
We are looking for a highly skilled co-ordinator, with a track record in customer service, contract management support and data excellence. You will be highly organised, have excellent communication skills and a passion for ensuring our customers’ safety remains our primary concern.
What will my working week look like?
Your Housing Group offers a great hybrid work culture. You will be a regional worker and your week will include a mixture of working from home, attending site to support with site/customer visits and attending our head office for meetings and training courses when needed.
You will live within the North West, within a reasonable travelling distance of our Head Office in Warrington and be able to attend YHG’s residential buildings as required.
What will I be responsible for doing?
First and foremost, you will work in conjunction with the Fire Action Programme Manager and other members of the Fire Safety Team to successfully deliver the fire risk assessment contract, ensuring that YHG meet its statutory fire safety obligations under the Regulatory Reform (Fire Safety) Order 2005.
One of the great things about this role is that no two days will be the same, whether that’s managing FRA actions, dealing with fire service queries, responding to customer queries, or helping to complete property sale enquiries. You will have the ability to make a real difference for our customers and stakeholders by ensuring we put customer safety at the heart of everything we do.
You will take ownership and accountability for coordinating FRA actions from allocation through to completion, ensuring contractors deliver works on time, property access is gained, and evidence/certification is received.
You will keep the compliance management system up to date and accurate by inputting, monitoring, and verifying data as well as producing a high standard of compliance performance reports to management.
You will be proactive in supporting YHG to complete any open FRA actions and will work closely with our fire safety contractors to find solutions to any problems that may be preventing FRA actions from being completed. This includes taking the lead on our Gain Access procedure to support with difficult to access properties.
You will work collaboratively with all our key stakeholders including your YHG colleagues, customers, contractors, and the Fire Service. Working with other teams to raise awareness of regulatory and statutory compliance requirements, you’ll help to promote a safety-first culture and will feel comfortable in professionally challenging colleagues when targets for FRA or fire service actions aren’t met.
And what would make me stand out from the crowd?
To be a successful as a Fire Safety Coordinator, here at YHG, you will have….
- Experience of working in a fire safety/compliance/repairs and maintenance role in a social housing setting – or similar role in the public or private sector.
- Good working knowledge of Microsoft Excel, Word, Outlook and Teams and housing management or compliance systems
- Data management experience including maintaining accurate records and documentation and producing reports.
- Customer service experience including appointment scheduling and handling complaints and enquiries through to resolution.
- A basic understanding of fire safety risk and the principles of risk management
Ideally you will be…
- A collaborative team player, self-motivated with a can-do proactive attitude
- A conscientious worker with excellent time management skills and strong attention to detail.
- Confident in challenging contractors and colleagues to help achieve excellence in service.
- A great communicator who enjoys engaging with all members of the community to help improve the lives of our customers.
This role is really suited to someone who is highly organised and has strong interpersonal skills with a customer focused approached to service delivery and passion for customer safety.
This role also offers genuine progression opportunities within the team or digression into other areas of the Asset Strategy & Management directorate. A training package is provided along with support on personal and career development.
If you feel this could be the right role for you, we would love to hear from you!
That all sounds great, what’s in it for me?
In return we offer £30,000 – 32,000 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.
We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington.
And who are Your Housing Group?
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.
As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.
We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.
Closing Date: 25 October 2023
We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.
Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified
YHG2
Your Housing Group
