Job Introduction

So…. What is this role exactly?

This is an exciting opportunity for an Environmental Services Manager to join Fix360 Repairs and Maintenance Team of YHG, in order to support the Contract Manager in managing the delivery and subcontractor management of ground maintenance, tree works, communal cleaning, pest control, clearance and flytipping for Group properties. This includes leading an inhouse team to carry out ground maintenance works across the North West region.

While this role will be based from home, the inhouse grounds maintenance team are located at two depots in St Helens and Runcorn. They will require managing directly rather than remotely. The inhouse team work within St Helens, Warrington, Runcorn, Wigan and Liverpool and you will manage the subcontractors within the North West region.    

It is a great time to join this team as we are looking for someone not only with grounds maintenance experience but with an interest in expanding other inhouse environmental services in order to increase customer satisfaction and value for money.

We are looking for someone who prioritising H&S at the forefront of all operations, can lead motivate, and engage with a team to deliver a high-quality service and can monitor the performance of subcontractors to ensure a quality service is provided and any underperformance addressed appropriately.

What will my working week look like? 

You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses.  You’ll be required to visit our Head Office approximately 2-3 times a month. You will also need to attend the Roundwood office three times a week and the Runcorn depot at least once a week.

What will I be responsible for doing?

First and foremost, you will prioritise H&S at the forefront of all operations as well as ensuring works are effectively prioritised, planned and carried out to standard, agreed frequencies, timescales and budget, ensuring adherence with regulatory and statutory requirements and Fix360 policies and compliance frameworks. You will monitor all environmental services subcontractors and build relationships with them, complete pre and post work inspections for the inhouse and subcontractor teams along with providing analysis and solutions of where improvements can be made.

One of the great things about this role is that it is varied and so training will be provided when needed.

You will need to be able to address and resolve customer complaints, ensure accurate records are maintained using appropriate systems and databases, provide information to key stakeholders as required and conduct regular reviews of your service area.

And what would make me stand out from the crowd?

To be a successful as Environmental Services Manager, here at YHG, you will have:

• Knowledge of running a GM contract including understanding of relevant legislation
• Proven experience of managing teams
• Full UK Driving Licence

Ideally you will:

• Be able to work autonomously with minimal supervision
• Have excellent IT skills with proficiency in Microsoft Office
• Be able to build relationships

This role is really suited to someone who likes to interact with a wide variety of people, is personable and able to problem solve and plan for the future.

If you feel this could be the right role for you, we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £32,000 - £35,000 for a 35-hour week, a company vehicle and fuel card and 22 days annual leave, plus 3 discretionary days between Christmas & New Year, plus Bank Holidays but our employee deal offers much more than just a competitive salary and holiday allowance.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Fix360 plays a huge part in delivering these services to our customers.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Closing Date: 28th March 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG2

Your Housing Group