Job Introduction

So…. What is this role exactly?

This is an exciting opportunity for a Compliance & Facilities Agent, covering the Manchester Area.   You’ll be joining a small team who work closely together and with the wider business, maintaining and improving the service to customers in our schemes.

It’s essential you live within 20 Miles of Manchester to be able to cover your patch. You will also live within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses.

We are looking for someone who thrives on a challenge within a fast-paced team, whilst always delivering a first-class customer service.  

You will be provided with a company van; therefore, it is essential you hold a full UK driving licence.

What will I be responsible for doing?

First and foremost, you will be…..

• carrying out block inspections (including fire alarm testing and emergency lighting testing)
• taking corrective actions from Fire Risk Assessments
• carrying out site visits relating to gas compliance
• utilising your excellent communication skills to take ownership and/or escalate customer queries, whilst carrying out inspections

You will ensure Your Housing Group remains 100% compliant, in line with Health & Safety regulations, within the communal areas of our properties, arranging for the removal of hazards and reporting repairs.  

One of the great things about this role is you will get the opportunity to make our schemes a better place to live for our customers via recommendations of improvements using our annual Compliance & Facilities Budget.

And what would make me stand out from the crowd?

To be a successful as Compliance & Facilities Agent, here at YHG, you will….

• have a full UK driving license, to be able to drive the company provided vehicle
• be self-motivated with good attention to detail
• ideally have experience of lone working in a similar role
• have good ICT skills to use the mobile devices essential to carry out your duties

Ideally you will be….

• a collaborative team player
• flexible with the ability to adapt your working day to meet business needs
• professional and confident to positively interact with customers

This role is really suited to someone who enjoys meeting customers in a face-to-face environment, whilst having the autonomy managing their own patch of properties.

Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group’s website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer a salary of circa £20,000 (plus company van) for a 35-hour week, and 25 days annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

We trust our people to manage their own diary’s, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group’s career’s website - www.yourhousinggroup.co.uk/careers.

If you feel this could be the right role for you, we would love to hear from you!

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

Closing Date: 28 September 2022

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Your Housing Group