Job Introduction

So…. What is this role exactly?

This is an exciting opportunity for an experienced  Administrator to join our Asset Compliance team, as a Compliance Administrator / Co-ordinator.

The Asset Compliance team are truly passionate about our customer’s safety, data excellence and ensuring compliance to statutory regulations, making it a great time to join this dedicated team.

We are looking for a highly skilled administrator, with a track record for data excellence, excellent communication skills and a passion for ensuring our customers safety remains our primary concern.

What will my working week look like? 

Your Housing Group offers a great “Work Life Mix” culture. You will be homebased, living within the North West, within a reasonable travelling distance of our Head Office in Warrington, to attend meetings and training courses.  You’ll be required to visit our Head Office approximately twice a month.

What will I be responsible for doing?

First and foremost, you will be responding to enquiries from internal and external contractors on a rota basis with other Compliance Administrators / Co-ordinators. You will ensure phones and emails are triaged between 9am to 5pm Monday to Friday.

You will be responsible for analysing data, issuing work-orders, monitoring, tracking and updating all work orders to completion.   You will keep the compliance servicing system up to date and accurate.

One of the great things about this role is you will be building great working relationships, to ensure the very best service for our customers

And what would make me stand out from the crowd?

To be a successful Compliance Administrator / Co-ordinator, here at YHG, you will have….

• experience of administrating data, records and documentation and maintaining accurate records
• experience of using Microsoft Excel to interrogate data and monitor performance
• experience of working in housing or with a maintenance or servicing contractor

Ideally you will be….

• a collaborative team player
• a meticulous worker who is passionate about accuracy
• a great communicator
• well organised

This role is really suited to someone who enjoys working in a fast paced environment and likes to get things right first time.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

This role also offers genuine career progression and training opportunities within the asset team.

If you feel this could be the right role for you, we would love to hear from you!

That all sounds great, what’s in it for me?

In return we offer £20,000 - £22,000 for a 35 hour week, and 25 days  annual leave (holidays also increase with length of service) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

At #TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done.  If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

As this role allows access to confidential tenancy information, we regret we are unable to accept applications from existing tenants/residents or from those who have an association with existing tenants/residents.

Closing Date:   5 August 2022

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for anyone who resides in a Your Housing Group property and any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.  YHG1

Your Housing Group