Job Introduction

Job Title: Assistant Regional Housing Manager

Salary Banding: £30,000-£34,000

Job Location:   Liverpool

Contract duration: Permanent

Hours (weekly): 35 (Monday – Friday)

Are you experienced in managing voids and lettings? Do you thrive on leading your team to deliver high performance? Do you champion your customers and ensure the customer journey is the best it can possibly be?

Following the introduction of a new Customer Operating Model, Your Housing Group has an exciting opportunity for a homebased Assistant Regional Housing Manager to work across the Liverpool region.  You will lead the allocations, compliance, and administration functions, which is a key role within the new regional housing management team.

You will be homebased living within a reasonable travelling distance of Liverpool, and you will be travelling regularly to our Head Office in Birchwood, with occasional travel in and around other operating regions within the North West.

As our Assistant Regional Manager, you will work closely other Assistant Regional Managers, Regional Managers, Housing Operations Service Managers, and their respective teams, to implement and take forward our new Customer Operating Model and paving the way for future improvements with continued innovation in these areas. 

You will have responsibility for lettings and compliance performance, adhering to and reporting of KPI’s, and ensuring compliance with relevant laws and legislation.

As our Assistant Regional Manager, you will have

• responsibility for delivering our void and lettings service
• responsibility for the management of the administration of housing applications for choice based lettings, compliance and general administration functions
• relevant experience - a Housing Management professional with plenty of experience of voids and lettings, experience of choice based lettings schemes and compliance functions
• operated at a team leader or management level within a Registered Provider environmen
• experience of managing voids and letting
• experience of managing choice based lettings scheme
• demonstrable experience of delivering a high performing service

What do we have to offer you?

• A competitive salary of £30,000 - £34,000 per annum
• 25 days annual leave (incl 3 days to be taken between Christmas and New Year to spend time with your family)
• All Bank Holidays
• Opportunity to buy/sell annual leave
• Holidays increasing with length of service
• Cashback Healthcare Scheme
• Annual Savings Scheme
• Discounted online/digital gift cards
• Pension scheme with contributions matched to 8%

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, playing its part in solving the national housing crisis, with over 28,00 homes across the North West, Yorkshire and the Midlands.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.  

Closing date:    31 January 2022          

We may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the advert and role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.  YHG3

Your Housing Group