Job Introduction

Job Title:                             Administrator

Salary:                                 £17,290

Job Location:                     Chester

Contract Duration:             Permanent

Hours (weekly):                  35 (9-5 Monday-Friday)

Are you looking for more than an admin role where you can help make a difference to the lives of young people?

Bridge Foyer (Chester CH1 4JR) is a supported housing scheme for vulnerable young people aged between 16 and 24, offering 24 hours support, guidance and learning opportunities to the young people who live there, and we have an exciting opportunity for a Customer Services Officer.

As our Customer Services Officer, you’ll provide a reception service for the scheme, in addition to providing an administrative and support service for the Bridge Foyer team.  Equally important is your ability to relate well to and understand the needs of young people, from a wide variety of backgrounds.

If you have…

• good communication / interpersonal skills, with the ability to relate to colleagues and customers of all levels and ages
• strong admin skills and PC skills (with knowledge of MicroSoft Office)
• good organisational skills, with the ability to prioritise your own busy work
• a flexible approach, willing to adapt to changing priorities
• a good attention to detail / accuracy

                                           …….then we would love to hear from you!

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

What do we have to offer you? In addition to a great place to work, we offer a competitive salary and numerous benefits with up to 25 days annual leave (increasing with length of service), plus Bank Holidays, a Cashback Health Care Plan, Pension Scheme, discounted gym membership and 40% off cinema tickets – to name just a few!

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

This role is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006.  Therefore, a DBS BASIC check for a regulated activity is an essential requirement.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.                      

Closing date:  4 March 2021 

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. 

Your Housing Group