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Support Officer - Cantonese Speaking

Please Note: The application deadline for this job has now passed.

Job Introduction

Job Title: Support Officer - Cantonese Speaking

Salary Banding: £19,000 - £23,750

Job Location: Manchester

Contract Duration: Fixed Term Contract to 31st March 2020

Hours (weekly): 35


Are you passionate about supporting older people? Do you take pride in providing high-quality culturally sensitive services to your customers?

Your Housing Group has two fantastic opportunities for a Cantonese speaking Support Officer, primarily managing sheltered housing for the Chinese community in Faulkner Court, Manchester.  Both are fixed term contracts until 31st March 2020.

In the rewarding role of Support Officer, you will be responsible for the tenancy management of sheltered housing schemes for the Chinese community in central Manchester, providing advice and support to residents to maintain their independence, assisting them to maintain their tenancy through a range of culturally sensitive housing services.

You will have a solid understanding of Chinese culture and strong spoken Cantonese and English translation skills.  Written Cantonese translation skills and previous experience of managing older people’s housing services would also be an advantage but are not essential.

As a Support Officer, you will provide appropriate advice and support to residents to maintain their independence, identifying any housing-related difficulties and sign-post to the right service assist residents to maintain their tenancies.

This role is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006.  Therefore, a DBS Enhanced adult barred check for a regulated activity is an essential requirement.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.                     

Closing date: 16th August 2019                     

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.YHG1

Your Housing Group

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