Job Introduction

Role:                     Scheduler - Planner

Salary:                  £22,000 - £24,120 per annum

Location:             Partington, Manchester

Duration:             Permanent

Hours:                  40 per week, working Monday to Friday 8am to 5pm

Are you an experienced Resource Planner, looking for you next challenge?

fix360 is looking for an experienced Scheduler and Resource Planner to support our Resource Planning team, based at Partington (M31).

As a Scheduler at fix360, you will take responsibility for the planning and scheduling of resources to deliver repairs and maintenance for our customers.  As part of a small team of Schedulers, you will provide an exceptional resource planning services to our customers, providing them with prompt, professional and accurate information, conducting outbound calls to update on the progress of service request and ensure that information is updated on the appropriate systems accurately and in a timely manner.

It's a given that as a Scheduler, you will have a strong track record in resource scheduling and customer service, with excellent communications skills.  As a Scheduler, you will have an understanding of planning effective work priorities, experience of working within agreed performance targets, ensuring that productivity and Key Performance Indicators are achieved.

fix360 is a Your Housing Group company, formed in October 2017 to independently service the Group’s properties across the North of England.   As a commercial contractor, we aim to provide the best service to our customers, using the most up to date digital solutions.

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Please review the attached role profile, to better understand the key responsibilities of this role.

Closing date:  Thursday 4^th October 2018  

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group