Job Introduction

Job Title: Older Peoples Services Officer              

Salary Banding:  £23,500 - £27,000 per annum

Job Location:  Liverpool, Merseyside 

Contract Duration:   Fixed Term Contract ending February 2020

Hours (weekly):  35

Are you passionate about supporting older people? Do you take pride in providing a professional and high-quality service to your customers?

Your Housing Group have a fantastic opportunity for an Older People Services Officer, overseeing a patch of sheltered housing and extra care schemes in Liverpool and St Helens. This is a fixed term contract to cover a secondment.

In the rewarding role of Older People Services Officer, you will be responsible for tenancy management of sheltered housing and extra care schemes, ensuring that excellent customer service is achieved, and performance is maximised.

To be successful in this role, it’s a given that you will have demonstrable knowledge of housing legislation and housing management principles, have strong communication skills and the ability to build positive relationships with a diverse range of people. Previous experience of managing older people’s housing services or schemes and experience of people management is desirable.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.   

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,300 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

This role is eligible for a DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (i.e. it involves certain activities in relation to children and/or adults) and is defined as regulated activity under Part 1 of the Safeguarding Vulnerable Groups Act 2006.  Therefore, a DBS Enhanced adult barred check for a regulated activity is an essential requirement.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.                

Closing date:  29 July 2019              

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Your Housing Group