Job Introduction

Job Title:                         ICT Business Partner

Salary Banding:            £40,000-£50,250

Job Location:                Warrington

Contract Duration:      1 x Permanent and 1 x  Contract up to 12 months

Hours (weekly):  35

Do you have a passion for driving service improvement Initiatives? Are you looking for a role where your contribution can make a real difference?

Your Housing Group has two exciting Business Partner opportunities within our ICT (Information, Communications & Technology) Service Delivery team, based at our modern Head Office in Birchwood, Warrington (WA3 6ZN).

We have a permanent ICT Business Partner role and another opportunity for up to 12 months, however there’s a strong possibility that we will grow our ICT Business Partner team and this will also become permanent.

As an ICT Business Partner, you will be working with a passionate and dedicated team, delivering a high-quality technology experience to both internal and external customers.

You will be responsible for understanding and supporting business users’ needs in the development and implementation of relevant ICT solutions. promoting ICT services and capabilities.  You will be the Business Partner and relationship manager between ICT and the business, providing support to the Service Management Team.

You will identify business needs and requirements for ICT Services, recommending technology opportunities and innovations to support business improvements, further developing the ICT Service Catalogue.

As an ICT Business Partner, you will develop Service Improvement Plans and drive service improvement initiatives and support Problem Management in the identification and resolution of service affecting problems.  Therefore, solid knowledge of ITIL v3 lifecycle is essential.

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,300 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.                       

Closing date:      16th November 2018         

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. 

Your Housing Group