Job Introduction

Job Title:                         Home Ownership Officer

Salary Banding:              £24,000-£26,000

Job Location:                 Warrington

Contract Duration:         Fixed Term Contract up to 12 months

Hours (weekly):              35 (Monday to Friday)

Are you looking for a role where you will be an integral part of a supportive, friendly and highly driven team? Would you like to be able to truly make a difference to people’s lives?

Your Housing Group has a fantastic opportunity for a Home Ownership Officer to cover for maternity leave, predominantly covering a wide geographical area, focusing in the Liverpool area.

As our Home Ownership Officer, it’s a given you will be target driven to ensure products and services meet contractual and legal requirements, financial budgets and service charges.  You will contribute towards the effective management of service delivery to Your Housing Group’s shared ownership and leasehold customers. 

Experience of preparing leasehold scheme budgets and an understanding of service charge accounting and billing arrangements, would be advantageous, as is the ability to interpret, explain and present complex information to leaseholders e.g. leases, transfer agreements and service charges.

If you have………….

• experience of Section 20 consultation, in respect of major works
• experience of undertaking day-to-day property and leasehold management activities to a portfolio of shared ownership and leasehold properties
• knowledge of leasehold legislation,  in particular Landlord and Tenant Acts 1985 / 1987 and Commonhold and Leasehold Reform Act 2002
• excellent customer service/communication skills
• the ability to build and maintain positive working relationships
• excellent Microsoft skills, with the ability to prioritise a busy workload

                                ………… then we would love to hear from you!

What do we have to offer? In addition to a great place to work, we offer a competitive salary and great benefits with up to 25 days annual leave, a Cashback Health Care Plan, Pension Scheme and discounted gym membership and cinema tickets – just to name a few!

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.   

Closing date:  3^rd July 2020        

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1

Vacancy Details

Job Title:                          Home Ownership Officer

Salary Banding:              £24,000-£26,000

Job Location:                  Warrington

Contract Duration:         Fixed Term Contract up to 12 months

Hours (weekly):              35 (Monday to Friday)

Grade: G

We have a fantastic opportunity for a Home Ownership Officer to cover for maternity leave, predominantly covering a wide geographical area, focusing in the Liverpool area.

As our Home Ownership Officer, it’s a given you will be target driven to ensure products and services meet contractual and legal requirements, financial budgets and service charges.  You will contribute towards the effective management of service delivery to Your Housing Group’s shared ownership and leasehold customers. 

Experience of preparing leasehold scheme budgets and an understanding of service charge accounting and billing arrangements, would be advantageous, as is the ability to interpret, explain and present complex information to leaseholders e.g. leases, transfer agreements and service charges.

We are looking for…..

• experience of Section 20 consultation, in respect of major works
• experience of undertaking day-to-day property and leasehold management activities to a portfolio of shared ownership and leasehold properties
• knowledge of leasehold legislation,  in particular Landlord and Tenant Acts 1985 / 1987 and Commonhold and Leasehold Reform Act 2002
• excellent customer service/communication skills
• the ability to build and maintain positive working relationships
• excellent Microsoft skills, with the ability to prioritise a busy workload

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.  

For internal applicants who are at risk of redundancy, please clearly state this when completing the application questions

Closing date:     3^rd July 2020     

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group