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Job Introduction

Job Title:  Administrator

Salary Banding: £11,730

Job Location: Chester

Contract Duration:  Permanent

Hours (weekly): 24 hours on a 2 week rolling rota (including weekends and Bank Holidays)

Are you looking for more than just an Admin role? Are you looking for a role where you can make a difference to people’s lives?

Your Housing Group has an exciting opportunity for a Retirement Living Services (RLS) Administrator based at their Retirement Living Scheme, Abbots Wood, Chester, CH2 2FE

You will provide front of house services at the Scheme, working as part of a small team to support the Scheme Manager to meet performance targets.

As RLS Administrator, it’s a given you will have good knowledge of IT systems and excellent organisational skills, being able to prioritise and organise your own workload. You will also have excellent communication skills to be able to work with members of the public, particularly older people in an empathetic manner.

The hours for the RLS Administrator role are 24 hours per week over a 2-week rota:

Week 1: Mon 8am till 5pm, Tue 8am till 5pm, Fri 8am till 5pm Sat 10am-2pm, Sun 10am- 2pm

Week 2: Wed 8am till 5pm, Thurs 8am till 5pm

If you:

  • are a real people person, enjoy being customer facing and be the first port of call for queries
  • have great customer service and communication skills
  • are super organised and can prioritise a busy workload
  • have solid experience using Word, Excel, PowerPoint and Outlook

….. then we would really love to hear from you!

What do we have to offer? In addition to a great place to work, we offer a competitive salary and great benefits with up to 25 days annual leave (increasing with length of service), a Cashback Health Care Plan, Pension Scheme and discounted gym membership and cinema tickets – just to name a few!

In addition to the above you will embrace the culture of continuous improvement to support Value for Money throughout the organisation and have a passion for doing things right first time.

Your Housing Group is a new generation of housing provider, working efficiently and effectively to build as many quality houses as possible, thereby playing its part in solving the national housing crisis. With over 28,000 homes across the North West, Yorkshire and the Midlands, the business has a large portfolio of retirement living developments and an innovative private rental offer in Nuvu.

As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check.

Prior to completing your application, please review the attached Role Profile to better understand the role and key responsibilities.  

Closing date: 19th October 2020       

Should we receive a high number of applications, we may close this vacancy earlier than the date indicated above, therefore, you are encouraged to submit your application as soon as possible.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for tenants or anyone who resides in a Your Housing Group property.  It also operates the scheme for any applicants who declare they have a disability. Those applicants who meet the minimum requirements for the role as set out in the role profile will be guaranteed an interview.  Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified.  YHG1


Your Housing Group

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